Jira Service Management

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Any data that was entered AFTER that date will need to be re-entered.\nPlease note that the connection between RMS and CEFMS has been experiencing some intermittent connections issues, so users may need to try multiple times throughout the day to complete tasks that require CEFMS data. P2 is still being worked on and may have issues sending data between the two systems. However, this should not impact core RMS functionality. \nNew hours: 6am to 10pm Eastern time Monday through Friday Weekend support Midnight to 8am Eastern time, Saturday and Sunday\nPatch 374 released Nov 10th Release notes can be found here: <a href=\"https://rms.usace.army.mil/datafiles/374_patch_release_notes.pdf\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://rms.usace.army.mil/datafiles/374_patch_release_notes.pdf</a>\n*Important update for Password Users: To change your password, click on the \"Help with Forgotten password\" option, then follow the instructions to change your password. If you changed your password in the last 24 hours, you will not be able to change it again until 24 hours have elapsed. Training video on the new password requirements: <a href=\"https://www.youtube.com/watch?v=AGPTMhZiSGw\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://www.youtube.com/watch?v=AGPTMhZiSGw</a>\nUpcoming Trainings:\nScheduled Maintenance dates: 12/10/2022 - 12/11/2022 12/17/2022 - 12/18/2022","translations":{"en-US":{"helpCenterTitle":"Welcome to the RMS Support Center","sharedPortalName":"RMS Support Center","announcementHeader":"Notices:","announcementMessage":"RMS Support Center Call number: 442-333-1011\n*Outages:*\nUPDATED on 10/27/22: RMS has been restored \n with all data from 10/9/2022 and prior. Any data that was entered AFTER that date will need to be re-entered.\n\nPlease note that the connection between RMS and CEFMS has been experiencing some intermittent connections issues, so users may need to try multiple times throughout the day to complete tasks that require CEFMS data. P2 is still being worked on and may have issues sending data between the two systems. However, this should not impact core RMS functionality. \n\n*New hours:* \n6am to 10pm Eastern time Monday through Friday\n*Weekend support* \nMidnight to 8am Eastern time, Saturday and Sunday\n\n*Patch 374 released Nov 10th*\nRelease notes can be found here: [https://rms.usace.army.mil/datafiles/374_patch_release_notes.pdf]\n\n*Important update for Password Users:\nTo change your password, click on the \"Help with Forgotten password\" option, then follow the instructions to change your password.\n_If you changed your password in the last 24 hours, you will not be able to change it again until 24 hours have elapsed._\nTraining video on the new password requirements: [https://www.youtube.com/watch?v=AGPTMhZiSGw]\n\n*Upcoming Trainings:*\n\n\n*Scheduled Maintenance dates:*\n12/10/2022 - 12/11/2022\n12/17/2022 - 12/18/2022","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#d23005","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your <a href=\"https://astrafirerms.atlassian.net/secure/ContactAdministrators!default.jspa\">Jira administrators</a>","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":true,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true,"loginAnnouncementSubject":"Notices:","loginAnnouncementMessage":"RMS Support Center: 442-333-1011 Outages: 10/27/22: RMS has been restored, however connections to CEFMS and P2 may still experience issues.\nNew hours: 6am to 10pm Eastern time Monday through Friday Weekend support Midnight to 8am Saturdays and Sundays\nPatch 374 released Nov 10th Release notes can be found here: <a href=\"https://rms.usace.army.mil/datafiles/374_patch_release_notes.pdf\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://rms.usace.army.mil/datafiles/374_patch_release_notes.pdf</a>\nScheduled Maintenance dates: 12/10/2022-12/11/2022","loginAnnouncementLocale":"en-US"}}

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